09-18-2021, 11:29 AM
Ils ont répondu rapidement mais je crois que c'est Niet !
For this, you will need to refer to the documentation below:
https://documentation.meraki.com/General...econd_Hand
Noting specifically the section as follows:
In order to add a device to a dashboard account, it must not be associated with any other dashboard account. Meraki Support cannot remove this device. If a second-hand device is still associated to its original account, the previous owner will need to be contacted to remove it.
Note: Meraki Support cannot help in contacting previous device owners. It is the purchaser's responsibility to have the necessary contact information.
Due to GDPR and our data protection polices, we cannot:
- provide customer data from that organisation where the device is claimed
- contact that customer on your behalf
- provide specific contact details for their organisation administrators
Please let me know if you have any further questions on this.
Regards,
Joshua Russell
Cisco Meraki Technical Support
For this, you will need to refer to the documentation below:
https://documentation.meraki.com/General...econd_Hand
Noting specifically the section as follows:
In order to add a device to a dashboard account, it must not be associated with any other dashboard account. Meraki Support cannot remove this device. If a second-hand device is still associated to its original account, the previous owner will need to be contacted to remove it.
Note: Meraki Support cannot help in contacting previous device owners. It is the purchaser's responsibility to have the necessary contact information.
Due to GDPR and our data protection polices, we cannot:
- provide customer data from that organisation where the device is claimed
- contact that customer on your behalf
- provide specific contact details for their organisation administrators
Please let me know if you have any further questions on this.
Regards,
Joshua Russell
Cisco Meraki Technical Support
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